Trustcruit collects feedback from your candidates in 5 steps of the recruitment process; after application, after interviews, after rejection, onboarding and hiring manager follow up.

Collecting feedback will help you work data-driven, benchmark your performance and improve your recruitment process. Average Trustcruit client improves their recruitment process 7,3-8,0 point in Net Promoter Score during the first 12 months.

What Trustcruit clients improve, examples:

After application
 
– Technical errors minimized
 
– Write better job ads
 
– See your application process performance compared to other companies

After interview
 
– Filter and see what recruiters/hiring managers perform well in interviews. Support and coach those that are in most need!
 
– Learn what recruiters are good at. Who creates the most ambassadors/promoters? Which are well prepared? Which book the interviews in an expected time-frame?

After rejection
 
– How many candidates say they never get a rejection?(on average 23% never get a rejection..)
 
– How many say they would apply with you again? Do you perform over or under the benchmark?

Onboarding

– How was your new colleagues first day?

– How was the introduction to the company?

– How was the introduction about the specific role?

– How many already ended their employment and for what reasons?

Offboarding

- Why do employees leave?

- What could have made them stay?

Hiring Manager
 
– As a hiring manager, in general, did you get the support you needed from HR?
 
– Did you get the support you needed to find the right candidate?