Grade Refensa
Easily conduct seamless reference checks directly from SmartRecruiters using Refensa
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Overview
Refensa is the digital and automated reference check up tool, keeping the reference experience personal and engaging. By featuring a chatbot that simulates the selected questionnaires, that also can be completely customizable to your own organization's set and types of questions, the Refensa experience will feel intuitive and engaging.
Refensa also offers a completely candidate led process with reminders, KPIs and a traceable process to follow for the recruiter - offering a very transparent reference process.
Refensa also creates a clean and easy to read candidate report, which can be shared with customers and clients in a GDPR-safe way. Refensa aims to be the go-to reference check up tool, combining all the desirable features and technology available.
Refensa also offers a completely candidate led process with reminders, KPIs and a traceable process to follow for the recruiter - offering a very transparent reference process.
Refensa also creates a clean and easy to read candidate report, which can be shared with customers and clients in a GDPR-safe way. Refensa aims to be the go-to reference check up tool, combining all the desirable features and technology available.
Integration details
See our video of the integration between Refensa and Smartrecruiters: https://www.youtube.com/watch?v=vByLecUkiRI
Media
Features
Recruiter adds the candidate
Choose your questionnaire and invite your candidate via SMS and E-mail, then the automated process will start. You can do this step directly in Refensa or through an integration with your recruitment tool. Next, the candidate uploads their references and Refensa reminds and compiles the report for you. You get a finished report and can then easily make a decision.
The candidate uploads their references
In the dashboard, the candidate uploads the references you requested. You can also, without spending more time yourself, let Refensa interview more references for the same candidate and thus create a broader picture of the candidate. To enhance the candidate experience, the candidate can follow the process and see what stage they are at.
The references respond
References answer questions in Refensa's interactive chatbot, which creates an engaging and user-friendly experience. If the reference prefers to be called, an automated "book a meeting" function is launched that quickly finds a time and sends out the meeting invitation to both the recruiter and the reference.
The report is aggregated to the recruiter
Once the report is finished, it is easy to compare the responses of the references. The Refensa candidate-led process also displays alerts when the candidate and reference have given different answers to the same question. This provides an extra verification step for higher validity.