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Starred

Starred is the leading Candidate Experience Analytics solution for SmartRecruiters users, helping teams of all sizes turn insights into improved hiring success. 

With the no-code integration, send automated and personalized surveys to the right stakeholders at the right time. Fully customizable to match your brand, use our email invitations to boost response rates, engage with candidates and enhance the Candidate Experience from day one.

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Overview

Empower your recruitment teams with insights to optimize your processes, boost accountability and regain control of your Employer Brand.

Connect to Starred and automatically send personalized surveys to gather real-time feedback from your rejected, withdrawn and hired candidates, Hiring Managers, and Recruiters.

Starred’s intelligent dashboards let you analyze feedback by recruiter, department, job, location and much more, so you can focus on what matters most. Join Starred’s global community of data-driven companies to benchmark performance, unlock insights with Comment Analysis, and build action plans with the Priority Matrix.

See how Starred can work for you:

Personalized surveys for every stage
  • Send surveys to rejected, withdrawn, and hired candidates, as well as hiring managers and recruiters, at any stage of the process.
  • Customize surveys by deciding what to ask and when, creating your own or using templates, and personalizing branding, tone of voice, and language (up to 30 languages).
  • Receive real-time feedback with an average response rate of 30%.

Custom dashboards to fit your business needs
  • Replace overwhelming spreadsheets and unclear data with tailored dashboards designed for your team.
  • Turn complex feedback into clear, actionable steps and easily identify priorities.
  • Create effective action plans and improve your hiring process immediately, no need for manual analysis.

The world’s richest cNPS benchmarks
  • Gain clear performance benchmarks to improve your hiring process.
  • Compare your results to companies with the world’s best Candidate Experience, segmented by country and industry.
  • Filter data as you do in SmartRecruiters to identify strengths and areas for improvement.
  • Set concrete goals and benchmark against the best to avoid losing top talent to competitors.

Track and improve hiring manager and recruiter performance
  • Address inefficient recruitment that slows hiring, hurts your Employer Brand, and disrupts operations.
  • Use Starred to identify performance gaps, improve accountability, and enhance collaboration between hiring managers and recruiters.
  • Optimize workflows, reduce delays, and showcase the business impact of a high-performing recruitment team by surveying and reporting on key stakeholders.

A smooth Starred and SmartRecruiters integration, no code required
  • Seamlessly connect Starred to SmartRecruiters and customize surveys for each stage of the candidate journey.
  • Ask tailored questions, mirror SmartRecruiters custom fields for precise reporting, and get a full data overview.
  • Benefit from automated analysis that highlights key insights, allowing you to focus on improvements instead of raw data.
  • No technical expertise needed. Your Customer Success Manager handles setup so you can start making an impact.

Integration details

The integration is built using Starred Connect, allowing you to integrate your existing SmartRecruiters set up with Starred's Survey and Analytics Platform with minimum effort and no coding required. Read more about the integration here.

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Features

Measure Candidate NPS

Understand how you’re doing and track improvement over time with every best-performing TA team’s north star: the Candidate Net Promoter Score.

Survey Template Gallery

Designing compelling surveys can be difficult, especially when you want to personalize them to every stage in the candidate journey. Use the Starred Survey Template Gallery to make sure you’re asking all the right questions to collect the insights you need to improve.

Comment Analysis

Qualitative comments are just as important in your analysis as quantitative data. After all, this is where you will find out the “why” behind your cNPS score for every stage. With the Starred Comment Analysis feature, you can sort through the abundance of comments at lightning speed to focus on action instead of manual analysis.

Priority Matrix

Working with insights from thousands of candidates at once can be overwhelming. The Starred Priority Matrix helps TA teams tackle what’s important to maximize impact, by analyzing and categorizing survey responses into 4 categories, according to score and impact: Improve, Monitor, Leverage and Maintain.

Benchmarks

Consistently track your performance against competitors and leaders within your industry and beyond to win high-quality candidates with cutting-edge Candidate Experience.

Enterprise-Grade Security

Your data is safe with us. Starred is ISO-27001 certified and respects all guidelines around GDPR and CCPA policies.

Resources

FAQ

Testimonials

  • Shaun Rudden image

    Shaun Rudden
    Head of Talent Excellence at Wolt

    Our partnership with Starred has allowed us to better understand our candidates and their needs, which has enabled us to make changes within our processes that drive efficiencies without hindering or harming the candidates we interact with.
  • Thijs Wanders image

    Thijs Wanders
    Corporate Recruitment & Talent Analytics at Boskalis

    Because Starred allows us to be data-driven, we have input that's also important for HR and the
    business for their long-term workforce planning, so they invite us into the conversation a lot earlier in the process.
  • Michael Stopps image

    Michael Stopps
    VP of Talent Acquisition at Delivery Hero

    Our company was completely data-driven, except for our recruitment efforts. Starred was what we needed to align our recruitment process to the way the rest of the business is run.